The way in which payments are taken and processed at Sarah Neale Hypnotherapy has changed in line with the demands of the service.
What is changing?
Payment is taken with a card machine at the time of booking your hypnotherapy session
Extra security features to keep your details safe
Our payment service provider has changed
How does this affect me?
In addition to extra security features, such as a tamper proof card machine, you will pay for sessions with a card via a card machine upon booking the session. This means that you will be able to book and pay for your session all at the same time instead of having to book in with your therapist and wait for an online invoice in order to secure your session.
Example: At the end of your free initial consultation, if you decide to proceed with hypnotherapy you can book your first hypnotherapy session at a time and date agreed with your therapist and then pay using the card machine for that first session. At the end of each individual hypnotherapy session you would then book your next session with your therapist and pay for that next session then.
What if I pay for a session and need to rearrange or cancel?
Our policies regarding rearranging or cancelling appointments have not changed. We encourage you to read the policies here https://sarahnealehypnotherapy.co.uk/payment-and-cancellations/
When does this take effect?
The new payment and booking method takes effect as of July 2018.
We recently updated our policies in line with new GDPR regulations which came into effect in May 2018. We have further updated these policies to include the new payment method. You can read the policy here https://sarahnealehypnotherapy.co.uk/your-data-and-gdpr/
If you have any questions regarding this or any other matter you can contact us using several methods:
Phone: 01792 346123
And also using the contact us form at the top of the screen